Privacy Policy – Grant Consulting Group LLC





Grant Consulting Group LLC
Terms of Use and Product Policy
 
Last Modified:  March 1, 2020
 


ACCEPTANCE OF THE TERMS OF USE


 
These terms of use are entered into by and between you and Grant Consulting Group LLC, an Illinois limited liability company (“GCG”, “Company”, “we”, or “us”).  The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of https://www.grantmsp.com (the “Website”) including any content, functionality, and services offered on or through the Website whether as a guest or a registered user.
Please read the Terms of Use carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at https://www.grantmsp.com/privacy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.


Changes to the Terms of Use


We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. However, any changes to the dispute resolution provisions set out in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the Website.  Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page each time you access this Website so you are aware of any changes, as they are binding on you.


Accessing the Website and Account Security


We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.  You are responsible for making all arrangements necessary for you to have access to the Website and ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.
To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
 
We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.


Intellectual Property Rights


The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.  These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:
 

Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
You may store files that are automatically cached by your Web browser for display enhancement purposes.
You may print one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

Modify copies of any materials from this site.
Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website. If you wish to make any use of material on the Website other than that set out in this section, please address your request to: sales@grantcmsp.com
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.


Trademarks


The Company name, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.


Prohibited Uses


You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail”, “chain letter”, “spam”, or any other similar solicitation.
To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.

Additionally, you agree not to:

Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.
Use any device, software, or routine that interferes with the proper working of the Website.
Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
Otherwise attempt to interfere with the proper working of the Website.



Reliance on Information Posted


The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
 
This Website may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.


Changes to the Website


We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
 


Information About You and Your Visits to the Website


All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
 


Purchases and Other Terms and Conditions


All purchases through our site or other transactions for the sale of services through the Website or resulting from visits made by you are governed by our Product Policy, which are hereby incorporated into these Terms of Use below.
Additional terms and conditions may also apply to specific portions, services, or features of the Website. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.


PRODUCT POLICY & Purchase Agreement


By accepting delivery of any product or service ordered from the GCG, you (“Customer”) agree to be bound by the terms and conditions listed below and within this Product Policy. You and GCG agree that the following terms and conditions are the exclusive terms governing the sales transaction between you and GCG. Any attempt to alter, supplement, modify, or amend these Terms of Use by you will be considered a material alteration of this agreement and, therefore, will be null and void.
A. Processing of Orders, Payment, and Shipping 
(i) Orders and Shipping. Price, specifications, and terms of offers are subject to change without notice. GCG is not responsible for typographical and/or photographical errors on the Website. Retail products are accompanied by the original manufacturer warranty. Customers pay return shipping charges for all RMA (as defined below) services. GCG reserves the right to refuse service to anyone. Please accept our apologies but the Website does not accept international credit cards at this time. All orders require 24-48 hours processing time before shipping. You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. GCG does not process orders during weekends or on holidays. No deliveries will be made on Saturday or Sunday. GCG does not guarantee same day shipping. Please note that once an order is charged, it cannot be changed or canceled. All returns for refund, including refused packages, will be charged a non-refundable 25% restocking fee. All other standard return policies apply. Please refer to the GCG Return Policy below for complete details. Please contact GCG or the applicable sales representative regarding any inquiries that you may have regarding the status of your order and shipping. GCG reserves the right to charge a convenience fee of 3.75% for any purchases made with credit/debit card.
(ii) Sales Tax. Sales tax is required for orders shipping into states where GCG has or may have nexus for state tax purposes under applicable laws. Therefore all orders shipping into California, Indiana, New Jersey, and Tennessee will be charged applicable sales tax according to the applicable tax rate. Please note that the sales tax for New Jersey and Tennessee orders is calculated based upon the total price of the order, including shipping and handling. The tax imposed by these states on shipping and handling is part of the state sales tax, not a separate tax. In addition to the foregoing, you will be charged any other tax (duty tax, import/export tax, etc.) that is applicable to your purchase and required by law.
(iii) Changing an Order. You may request a change to your order provided the order has not already been charged to your account. Please call (312) 724-9083 during GCG’s hours of operation to request a change to your order. Please have your sales order (SO) or customer number ready for better assistance. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.
(iv) Canceling an Order. Customer may request that an order be cancelled provided the order has not already been processed and shipped. Simply call (312) 724-9083 during GCG’s hours of operation to request an order cancellation. Provided that your order has not already been processed and GCG is able to stop/cancel the order, you will receive a credit for the full amount to your credit/debit card in approximately 1-2 business days. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day.
(v) Product Testing. To the extent applicable, the Website, like other online retailers, ships items in the condition they were received from the original manufacturer/distributor. GCG does not conduct product testing before shipping any merchandise.
(vi) “Must Be Purchased with Hardware”. To the extent applicable, the "must be purchased with hardware" precept may at times be mandated by certain software publishers. In accordance, Customers may be required to purchase some type of product which falls under the general category of computer hardware in order to purchase applicable software. Hardware is classified as any component that will be used when assembling a computer system (a hard drive, motherboard, processor and a floppy drive are all examples of merchandise that will qualify). There is no specific or set price the hardware has to be, merely that there is some sort of eligible hardware present in the order itself.  
 
B. GCG Return Policy
 
(i) Basic Return Guidelines. All returns require an RMA number, which can be obtained by contacting GCG at rma@grantcmsp.com. Please save all packaging and accessories for any item that is returned to GCG. All original equipment, components, manuals, cables, documents, and packaging must be returned with your item in order for GCG to process your RMA. An item returned for a replacement may be repaired or replaced at GCG’s discretion, unless otherwise required by law. Products with specific refund and return policies and deadlines must be returned within the time periods specified for each item. All items sold through GCG are subject to these Terms of Use and GCG’s Return Policy. Physically damaged items cannot be returned.
 
(ii) Money Back Guarantee/Refund Policy. All merchandise unless otherwise expressly indicated may be returned within 30 days from the original invoice date for a refund. CPUs must be returned within 7 days from the invoice date for a refund. A return authorization number is required for all returns. A 25% restocking fee may apply. Additional deductions may be made for CPU returns to reflect the current market value. These terms apply to all refunds. Most products are shipped with a refund/replacement guarantee period unless otherwise noted in the product listing. Customers must inform GCG of any order discrepancy within 7 days from the invoice date so that we may investigate and resolve the situation accordingly.
 
(iii) Software Return Policy. Software that is delivered to the customer via electronic delivery cannot be returned or exchanged. Only retail software that is delivered via mail or courier is returnable, and such software may only be returned within 30 days of the invoice date if the packaging is unopened and untampered with. Opened retail software cannot be returned for refund. If you have opened a retail software purchase to discover a damaged and/or defective disc, you may exchange the software for an identical replacement by contacting GCG Customer Service at rma@grantcmsp.com and acquiring an RMA number. All OEM software including the operating system is 100% non-refundable once purchased and delivered. OEM versions are intended for system builders only and cannot be transferred to another PC once it is installed. Purchasers of this software are required to comply with the terms of the applicable system or software license, including responsibility for providing all end-user support. GCG is not responsible for system/software incompatibility, and incompatibility issues do not qualify software as damaged or defective. Customers are encouraged to contact the respective software publisher for answers to technical questions, such as minimum system requirements, prior to purchase.
 
(iv) Physical Damage Policy. Physical damage to any product purchased by Customer from GCG will effectively void warranty coverage. Improper installation of CPU fans and/or improper clocking may cause CPUs to chip. CPUs that are chipped, burnt or have bent pins are considered physically damaged and cannot be returned for refund or replacement. Physical damage includes but is not limited to improper handling and/or any other type of damage sustained by irregular usage. GCG encounters bent pins regularly when inspecting physically damaged CPUs. Forcing a processor into position will not solve an installation problem and may consequently void any applicable warranty coverage. Manufacturers of computer equipment and products will not accept physically damaged processors back from GCG. As a result, GCG will return any physically damaged CPU back to the Customer at the Customer’s expense.
 
(v) “Damaged Box” Return. If Customer receives a product and thereafter wishes to return the product because the box was damaged during shipment to Customer, Customer must give notice of to GCG at sales@grantcmsp.com within 24 hours after receipt of the damaged box and provide one or more photographs displaying the alleged exterior damage. Such returns will be examined and handled on a case by case basis, and GCG will contact you with further information once notice of the damage is received. Customer should not open the box or do anything that could cause further damage to the product or exterior packaging.
(vi) Restocking Fee. A 25% restocking fee will be applied to all returns for refund. Shipping charges are non-refundable. No refunds after 30 days.
(vii) Product Return Procedure.
(a)     To return a product in compliance with GCG’s satisfaction guarantee, you must obtain a Return Merchandise Authorization (“RMA”) number within the guarantee return period for the product (described above). Please contact GCG at rma@grantcmsp.com to acquire an RMA number. All RMA requests must be filed online. GCG will not accept returns without prior authorization and a RMA number. Once issued, RMA numbers are valid for 14 days within which return products must be received by GCG. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product. Please include a brief note describing the reason you are returning the product.
(b)     You are solely responsible for shipping any returned product to GCG and the cost of such shipping. You agree to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. For your protection, please send your return via shipping service that can be tracked, and please be sure to keep you shipping receipt, as well as the tracking information associated with the product(s) returned. You agree to bear all shipping and insurance charges and all risk of loss for the return product during shipment. You agree that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, GCG’s Product Return Procedure hereunder will be breached and GCG may in its sole and absolute discretion reject the entire return or choose to impose additional charges against the customer for replacement of the missing component(s).
(c)      GCG will not refund you the original shipping charges. In addition, GCG will assess a 25% restocking fee against your account on all returns for refund.
 
(viii) Warranties; All Product Sold “AS-IS” or “With All Faults”. GCG IS A DISTRIBUTOR ONLY. PRODUCTS SOLD BY GCG ARE NOT MANUFACTURED BY GCG. THE PRODUCTS MAY, HOWEVER, BE COVERED BY EACH MANUFACTURER’S WARRANTY, SERVICE, AND SUPPORT POLICY (IF PRESENT). TO THE EXTENT APPLICABLE AND AUTHORIZED, GCG ASSIGNS AND PASSES THROUGH TO THE CUSTOMER ANY WARRANTY OF THE MANUFACTURER, AND CUSTOMER ACKNOWLEDGES THAT IT SHALL HAVE RECOURSE ONLY UNDER SUCH WARRANTIES AND ONLY AS AGAINST THE MANUFACTURER OF THE PRODUCTS. GCG MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. GCG DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE. ALL ITEMS SOLD THROUGH GCG ARE SOLD "AS-IS" OR "WITH ALL FAULTS." THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THESE ITEMS IS WITH THE CUSTOMER/BUYER. SHOULD ANY OF THESE ITEMS PROVE DEFECTIVE, DO NOT FUNCTION, OR FUNCTION IMPROPERLY IN ANY WAY FOLLOWING THEIR PURCHASE, THE CUSTOMER/BUYER, AND NOT THE MANUFACTURER, DISTRIBUTOR, OR GCG, ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.
 
(ix) Limitation of Liability. IN ALL CIRCUMSTANCES GCG’S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. GCG SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. GCG SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT GCG HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
 
(x) GCG Return Guidelines. These are GCG’s basic return guidelines applicable only to products purchased by you directly from GCG. All returns must meet the overall guidelines in order for the individual return policy to apply.
(a)     All product returns require a number. You may obtain an RMA number by contacting GCG at rma@grantcmsp.com.
(b)     Any return for a refund may be subject to a restocking fee of 25% at GCG’s sole discretion.
(c)     All products that are new with the retail packaging never opened can be returned to GCG within 30 days, subject to the terms of any express individual return policy. Return shipping will not be covered by GCG and must be paid for by Customer.
(d)     Products that are received by GCG in any of the following conditions are not eligible for return and may be sent back to Customer at Customer’s cost and expense:


Any product not purchased from GCG;


Any product that does not exhibit the described reason for the return (e., a return initiated for a DOA product that powers on and works properly upon inspection by GCG);


Any product with missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, or warranty label;


Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product;


Any product from which the UPC code has been removed from its packaging;


Any product that exhibits physical damage;


Any product for which Customer has submitted a mail-in rebate; and


Any product which appears tampered, customized, or altered in any way.


 
C. General Terms and Conditions 
(i) Technical Support. GCG will include any and all information that the manufacturer provides us with regarding technical support for your convenience. If you require technical assistance, you can contact the manufacturer directly for accurate answers to your technical questions or for additional information or specifications that are not posted herein. GCG also offers additional technical support but such support is handled separately from any product sale and is charged as an additional item on an hourly basis. If you are interested in obtaining post-sales technical support from GCG, you can contact us at (312) 724-9083 or send us an email at sales@grantcmsp.com.
 
(ii) Privacy. GCG respects your privacy. We will not sell or release your information to anyone except as outlined in our Privacy Policy (below) or required by law. The only e-mails you will receive from GCG are updates to any recent orders or returns, unless you have opted to receive additional promotional or informational correspondence or emails from GCG. For additional terms regarding the use of the Website (as such term is defined below) pertaining to GCG’s Privacy Policy, please see “Privacy Policy” below.
 
(iii) Fair Credit Billing Act. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. Under the Fair Credit Billing Act, you have certain rights and obligations relating to the protection against unfair billing practices and billing errors pertaining to “open end” credit accounts, such as credit card and charge card accounts.
 
(iv) Orders. An order is not binding upon GCG until it is accepted by GCG, and GCG must receive payment before it will accept an order. Payment for any product ordered is due from Customer prior to shipment. Customer can make payment by credit card, or some other method prearranged with GCG. Customer agrees to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at an annual rate of 20% or the highest rate allowed by law, whichever is greater.
 
(v) Shipping Charges. Customer’s total cost for purchase of any product will include the shipping and handling charges shown on the applicable GCG invoice. However, Customer’s original shipping fees are non-refundable in the case of a returned product. Those fees are paid for the services provided by and to the original carrier, and will not be refunded to you if your item is returned for a refund to GCG.
 
(vi) Risk of Loss. GCG will arrange for shipment of any ordered product to the Customer, Free-On-Board (F.O.B.) shipping point, meaning that title to the product -- excepting software -- and risk of loss passes to the Customer upon delivery to the carrier. GCG reserves a purchase money security interest in the product until its receipt of the full amount due. Customer agrees to allow GCG to sign appropriate documents on Customer’s behalf to permit GCG to protect its purchase money security interest. Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. Customer agrees to be bound by any software license agreement once the seal on the package is broken. GCG will advise Customer of estimated shipping dates, but GCG will not, under any circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.
 
(vii) Restrictions on Use. Customer may not copy, distribute, extract components, or otherwise make derivative works or any profit relating to any software or products purchased from GCG, except that Customer, if applicable, may make one copy of any given software product on a permanent storage medium as an archival back-up copy, provided that such archival back-up copy is not installed or used on any computer or other electronic device. Any other copies made by Customer shall be deemed a breach of this Agreement. GCG is bound by its vendors to protect and act in accordance with all rules, laws, and export regulations relating to the sale of any Product and thereby requires that Customer agree to same. Any Customer breach of such rules, laws, and export regulations shall be deemed a Customer breach of this Agreement. Customer agrees to only use such Product in a manner that complies with all applicable laws of use and all restrictions relation to copyright and other intellectual property rights. In addition to the foregoing, Customer shall not use, modify, translate or reproduce any Product or transfer rights to use the Product or any copy thereof in any manner other than as expressly set forth in this Agreement. Customer may not sell, sub-license, lease, rent, or use any such Product for the provision of commercial services, and Customer may not reverse compile/engineer or disassemble any Product or otherwise attempt to discover the source code of any Product, unless otherwise expressly required by law.
 
(viii) Suspension of Services. If GCG is otherwise providing managed services or other IT services to Customer, and Customer breaches any material term of this Agreement, including failing to timely pay invoices for any Product ordered by Customer, then GCG reserves the right to suspend any such services provided to Customer, and Customer hereby waives any claim against GCG for such suspension and hereby releases GCG from any liability in connection therewith, including, but not limited to, any liability in contract, tort, equity or otherwise, and in no event shall GCG be liable for any damages in connection with the suspension of Customer’s services, including actual or consequential, special, loss of profits, business opportunity, or otherwise. Notwithstanding anything to the contrary herein, GCG is not responsible for informing Customer or any other relevant party of such suspension and shall in no event bear any liability for any failure or delay in providing notice of such suspension. In addition to the foregoing, GCG has the right to suspend any services provided in connection with any Product, or services otherwise provided by GCG not in connection with any particular Product, for the following grounds:
(a) If necessary to comply with any contractual, regulatory, or statutory obligation or any court order or order from any law enforcement or other government or regulatory entity;
(b) If GCG has reasonable grounds to suspect that Customer has or will act fraudulently, criminally, or unlawfully that may result in prejudice to or a claim against GCG;
(c) As the result of an event of force majeure;
(d) If Customer materially violates any provision of this Agreement or if Customer or any affiliate of Customer violates any contractual, legal regulatory, statutory, or administrate obligation of either Customer or GCG;
(e) If GCG has evidence or reasonable grounds to believe that: (i) Customers use of any Product or services impairs or endangers the operational viability of GCG’s business operations or internal systems or any vendor on behalf of which GCG is making the sale of a Product; or (ii) to prevent and protect against fraud, tampering, or any other misuse of any Product or service provided by GCG; or (iii) if such action is necessary to protect GCG, its affiliates, or their respective officers, managers, members, directors, employees, or other agents against actual or potential adverse financial effects; or
(f) If necessary in order for maintenance required for such Product or services (in which such event GCG will use commercially reasonable efforts to inform Customer in advance of such suspension).


 Linking to the Website and Social Media Features


You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.
You must not:

Establish a link from any website that is not owned by you.
Cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.
Link to any part of the Website other than the homepage.
Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.  We may disable all or any social media features and any links at any time without notice in our discretion.


 Links from the Website


If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.


 Disclaimer of Warranties


You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
 


 Limitation on Liability


TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.


 Indemnification


You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website.


 Governing Law and Jurisdiction


All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Illinois without giving effect to any choice or conflict of law provision or rule (whether of the State of Illinois or any other jurisdiction).  Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods.
Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Illinois, in each case located in the City of Chicago and County of Cook, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
 


 Arbitration


 

At Company’s sole discretion, it may require You to submit any disputes arising from the use of these Terms of Use or the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the then current rules of JAMS (formerly known as Judicial Arbitration & Mediation Services) by one (1) arbitrator appointed in accordance with such rules. ANY DISPUTE RESOLUTION PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OF USE OR THE SALES TRANSACTIONS BETWEEN GCG AND CUSTOMER, WHETHER IN ARBITRATION OR OTHERWISE, SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND GCG AND CUSTOMER EXPRESSLY AGREE THAT CLASS ACTION AND REPRESENTATIVE ACTION PROCEDURES SHALL NOT BE ASSERTED IN NOR APPLY TO ANY ARBITRATION PURSUANT TO THESE TERMS AND CONDITIONS. Finally, you also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against GCG that is more than one year after the date of the applicable invoice.

 


 Limitation on Time to File Claims


 
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
 


 Waiver and Severability


No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Illinois law.
 
2020-03-01 - Update To Policy
As of March 1, 2020 GCG is only accepting electronic payments
Payments can be remitted to the following account:
Grant Consulting Group LLC
Routing #071904779 (US Bank NA)
Account #199375261997
Please note that any credit card payments will have a 3.75% convenience added to them.
All terms and conditions of can be found at: https://www.grantmsp.com/privacy/
This price list is a quotation only and is not an order or offer to sell or a commitment to ship product.
information contained is based on the best information available and not guaranteed to meet bid specifications. Price, availability and product specs are subject to change without notice. Prices may include rebates and/or discounts that may expire or end without notice.
Grant Consulting Group LLC is not responsible for typographical errors.
Any and All Quotes, Estimates, Proposal, etc... produced by GCG are valid for two weeks or the end of the calendar month when issued, whichever comes first.
 
Entire Agreement
The Terms of Use, Product Policy, Privacy Policy, and GCG’s invoice regarding product(s) or service(s) ordered by customer constitute the sole and entire agreement between you and GCG regarding the Website or product(s) or service(s) and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website or product(s) or service(s).
 
Your Comments and Concerns
This website is operated by Grant Consulting Group LLC, P.O. Box 5353, Chicago, Illinois 60680.  All notices of copyright infringement claims and all other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: legal@grantcmsp.com.